Roman Zhirov

Operations executive with end-to-end experience across the full business stack — from internal tooling and analytics to team building, market expansion, and commercial deals.

Drop me a message —
I'll send my CV
open to senior operations roles — let's talk.
01
Process & Operations
standard operating proceduresworkflow designcross-functional
Ad-hoc

I map how work actually moves, kill the ad-hoc handoffs, and turn tribal knowledge into SOPs and workflows a team can run without me — keeping cross-functional operations fast and predictable as the company scales.

IntakeTriageExecuteReviewShip
Cycle time
14d
Throughput
0.3×
Rework rate
23%
On-time
41%
ad-hoc work · high variance · missed deadlines
02
Revenue & Cost
new revenue streamsaffiliatepartnershipscost reduction
Concentrated

I find the revenue a business is leaving on the table — affiliate, partnerships, upsell — and diversify beyond a single stream, while cutting the cost base that quietly eclipses margin.

MRR
$48k
Streams
2
Cost ratio
71%
Net margin
12%
one revenue stream · costs eating the margin
03
Data Analytics
collectionaggregationdashboardsdecisions
Scattered

I wire scattered business data — revenue, product, CRM, ads — into one model with live dashboards, so decisions run on a single source of truth instead of stale spreadsheet exports.

Sources
1/6
Dashboards
2
Query time
40s
Coverage
30%
scattered exports · stale numbers · guesswork
04
Internal Systems
internal toolsappsintegrationsautomation
Backlog

I build the software a company runs on — internal tools, apps and integrations — turning loose parts and manual work into shipped products in production.

Tools shipped
1
Deploys / wk
0.4
Lead time
6w
Uptime
91%
manual work · disconnected tools · nothing shipped
05
People Operations
team buildingonboardingperformanceculture
Fragmented

I build the team layer — hiring, structured onboarding, clear ownership and performance rhythms — pulling isolated silos into one organization with departments and defined roles.

Headcount
6
Ramp time
8w
Retention
78%
eNPS
21
siloed teams · unclear ownership · slow onboarding